Extra Support
When You Need It Most

In times of crisis, knowing where to turn can make all the difference. We've gathered a list of crisis communication services dedicated to providing you with the support, guidance, and resources you need. These teams are here to help you navigate challenging situations with compassion and expertise, ensuring that you never have to face them alone.

Remember, reaching out is a sign of strength, and there is always someone ready to listen and assist.

  • Provides all Australians experiencing emotional distress with access to 24/7 confidential crisis support and suicide prevention services. Trained volunteers are ready to listen, provide support and referrals.


    Call 13 11 14

    Text (SMS) 0477 13 11 14

    Online chat (link)

    Available 24 hours, 7 days a week.

  • Counselling support for anyone affected by suicide, including people at risk, carers and those bereaved by suicide. All staff are qualified professional counsellors, social workers or psychologists and are available 24/7.

    Call 1300 659 467

    Online counselling or video chat (link)

    Available 24 hours a day, 7 days a week. 

  • MensLine Australia is an information and referral service for men with emotional health, family and relationship concerns.

    All staff are qualified professional counsellors, social workers or psychologists specialising in family and relationship issues, including relationship breakdown, separation and divorce, parenting, family violence, suicide prevention and emotional well-being.

    Call 1300 78 99 78

    Online chat and counselling (link)

    Available 24 hours a day, 7 days a week.

  • 13YARN [Thirteen YARN] is a national crisis support line for mob who are feeling overwhelmed or having difficulty coping. 

    They offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter.

    Call 13YARN (13 92 76)

    Available 24 hours a day, 7 days a week.

  • QLife provides Australia-wide anonymous, LGBTIQ+ peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

    Call 1800 184 527

    Webchat (link)

    Available 3pm to midnight (AEST), 7 days a week.

  • Beyond Blue provides information and support to help all Australians achieve their best possible mental health.

    All calls and chats are one-on-one with a trained mental health professional, and completely confidential.

    Call 1300 22 4636 available 24 hours a day, 7 days a week.

    Online chat (link) available 11am to midnight (AEST), 7 days a week.

    Email (link) get a reply in 24 hours

    Online forums (link) available 24 hours a day, 7 days a week.

  • 1800RESPECT is the national domestic, family and sexual violence counselling, information and support service.

    All calls and chats are with a trained counsellor who will provide information and counselling and referrals to services or support.

    Call 1800 737 732

    Text 0458 737 732

    Online chat or Video call (link)

    Available 24 hours a day, 7 days a week.

  • Call the National Alcohol and Other Drug Hotline for free and confidential advice about alcohol and other drugs.

    Call 1800 250 015

    Available 24 hours a day, 7 days a week.

  • Mates in construction provides support to those in the construction industry.

    Call 1300 642 111

    Available 24 hours a day, 7 days a week.