The claim cost hiding in plain sight.
Injury and illness don't just affect the body — they take a toll on mental health too. That psychological distress quietly drives up claim duration and complexity across your book. LeapForward gives case managers a clinically validated program they can deploy from day one — structured, scalable, and delivering real outcome data.
81%
return-to-work ready at completion
64%
reduction in psychological distress
57%
reduction in RTW anxiety
67%
upgraded work capacity at completion
THE CHALLENGE
Psychological barriers are stalling physical recovery.
Most injured workers recover physically within weeks. What keeps claims open — and costs rising — is the distress and loss of control following a compensable injury.
Distress extends claim duration
Claimmants experiencing high psychological distress are significantly more likely to remain off work longer, increasing claim costs and complexity.
Psychosocial support is hard to scale
Referring every claimant to a psychologist isn't practical. Waitlists are long, costs are high, and case managers are stretched.
Early intervention is underused
The window for the greatest impact — the first few weeks of a claim — is often missed because the right tools aren't immediately available.
RTW confidence is a key predictor
Research consistently shows that a claimant's belief in their ability to return to work is one of the strongest predictors of whether they actually do.
THE SOLUTION
Scalable psychosocial support,
delivered from day one.
LeapForward gives case managers a structured, evidence-based tool they can
refer claimants to immediately — without waitlists, without high per-head cost,
without adding to their workload.
🤖
AI coach Lucy — daily check-ins
Lucy checks in with participants daily — tracking mood, building skills, building healthy habits. Consistent support between clinical appointments.
📹
Daily psychoeducation videos
15 minutes of structured daily content grounded in CBT, Lifestyle Medicine and ACT. Addresses the psychological drivers of delayed recovery.
📞
Weekly allied health telehealth
For those who need more, add weekly one-on-one telehealth sessions with a qualified health professional — someone who reinforces what Lucy delivers daily and can step in when clinical needs change.
📊
Validated clinical measurement
Progress tracked using PHQ (depression) and GAD (anxiety) — the same validated measures used in clinical practice.
⚡
Same-day access
Claimants receive an SMS invitation and can begin the program within minutes. No waitlist, no assessment delay — the most critical early window isn't missed.
🔗
Seamless claims integration
A two-minute referral that slots into your existing workflow. Clinical outcome reporting on every case — real ROI, not guesswork.
INDEPENDENT RESEARCH OUTCOMES
The numbers your actuaries will notice.
All figures from peer-reviewed research and real-world pilots with compensation
claimants. Not modelled. Not projected.
81%
of participants ready to return to work at program completion
67%
upgraded work capacity (unfit → fit for work) at completion
57%
reduction in return-to-work anxiety
64%
reduction in psychological distress across insurer cohort
>70%
improvement in overall wellbeing indicators (WHO-5)
77%
app engagement rate across the full 6-week program
Source: Brinsley et al., 2023 (Archives of Physical Medicine and Rehabilitation) · Stratton & Glozier, 2026 (Disability and Rehabilitation)
IMPLEMENTATION
Up and running without disruption.
We've built LeapForward to fit into your existing claims pathway — not replace it. No IT project. No lengthy procurement.
No software integration required
Referral via simple link or portal.
Implementation support included
Our team handles onboarding, trains case managers, and provides ongoing support.
Minimal case manager time
We've designed the referral process to be as fast as possible — under two minutes per referral.
Meaningful reporting
Aggregate and individual outcome data available — measure impact and demonstrate ROI.
ISO 27001 certified and full data sovereignty — your data stays in-country
All participant data protected to the highest information security standards.
FROM PARTICIPANTS
❝ I would have benefited from doing this when I first went off work. It's exactly
what I needed at that time. I truly believe this program would have provided the
gaps in support I experienced. ❞
Adam B
Workers' compensation claimant, LeapForward participant
GET STARTED
Ready to improve your claim outcomes?
Talk to our team about how LeapForward integrates with your claims pathway. We’ll walk you through the referral process, outcomes data, and what getting started looks like.